FAQ
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders for delivery in Australia will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 14-21 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products. We take extreme care in packing your order, If damage should occur in transit, please notify Heavens Gems & Wellbeing on 0479 150 642 or Email info@heavensgems.com.au within 48 hours of delivery.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.